JIRA Cloud Integration

Below follows step-by-step instructions to enable the JIRA Cloud Integration. By enabling this, you can sync issues to Favro via Jira filters and update issue statuses. The fields that are synced between the tools are Title and Descriptions.

Step 1 - Connecting Favro with your JIRA Cloud instance.

Start with enabling the integration. The add-on is available on the Jira marketplace here.

After enabling it you will have the ability to enter the address of your JIRA Cloud instance and a security token. 

To find your token go in to JIRA, and in the JIRA Marketplace you will have to install the Favro add-on.

After installation go to Manage add-ons, open the Favro add-on and press configure.

This will take you to a new screen where you'll find the security token.

Back in Favro enter the the adress of your JIRA Cloud instance and your security token and press Connect to server.

Underneath you'll see all your current connections.

Step 2 - Syncing Favro backlog with JIRA issues filter.

Your Favro add-on will appear as a user inside JIRA so make sure the filter your trying to sync is shared with the Favro add-on user.

Open the filter and in the URL field you'll see that the filter has unique ID, remember this ID since you'll need it in Favro later.

Back in Favro click the menu button for the backlog you wish to sync and open the App Store.

Enter the filter ID into the text field and press Connect filter.

A sync will be performed.

And the issues matching your filter will appear in the Favro backlog.

Step 3 - Mapping JIRA issue status with Favro board columns.

Open your Administration Panel in JIRA and go to Issues.

Under workflows you'll see all your workflows, click view on your desired workflow.

Here you will find transition ID's for each status in your workflow. Save them because you will need them later in Favro.

Back in Favro click the menu of your board and open the App Store.

Now it's time to map your board columns to your issue status.

Enter the transition ID of your status to one of your columns. I'll make it easy in this example and map my In Progress status to my In Progress column.

Now when when you move the card from the To Do column onto the In Progress column the status in JIRA automatically updates.

JIRA issue status update.

Was this article helpful?
1 out of 1 found this helpful



Please sign in to leave a comment.