Service-level agreement

Service-level agreement (SLA) for Favro customers

Dovidas Baranauskas avatar
Written by Dovidas Baranauskas
Updated over a week ago

Supported contact channels

Business Hours

8:00 am - 6:00 pm, Monday through Friday Timezone: GMT+01:00

Our support team is based in Vilnius, Lithuania. Support is provided only in English language.

Favro will respond to all submitted requests within 2 business days.

Support for our product includes:

  • Onboarding sessions with product experts.

  • Advanced workflow training sessions with product experts.

  • Answering questions about Favro product functionality.

  • Answering sales questions and requests.

  • Assistance with upgrades.

Favro provides even more extensive support with the Enterprise plan. Contact Favro to learn more.

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