About BugSplat
BugSplat is built specifically for game developers and enterprises who care about delivering a stable experience. Capturing crash and error reports across PC, console, and mobile games with rich, actionable data - symbolicated stack traces, logs, custom attributes, repro info, and more - so teams can squash bugs fast and ship with confidence.
Whether you’re shipping to early access or releasing your game widely on every platform under the sun, BugSplat and their expert support team make it easy to stay on top of stability at every stage of development.
How to setup the integration
In Favro
Go to My profile - API Tokens and create a new API token. (save the token for later use)
In BugSplat
1. On your main BugSplat screen go to ⚙️ - Integrations.
2. In the integration window choose Defect Trackers, in the list find Favro and press Integrate.
3. On the Favro integrations window fill in the Email and the API token (taken from Favro) fields and press Update.
4. The Organization field will appear after a successful update. Choose the Organization and and press Update again.
5. The Widget (Favro board) field will appear after a successful update choose the board name from the list and press Update again.
(Optionally enter comma-separated tags in the Tags field and click Update)
The integration has been setup, now you can push items/crashes from BugSplat to Favro.
How to push items/crashes from BugSplat to Favro
1. Go to the Crashes or Crash Group page.
2. Select a crash and expand for more details. Find the Create Defect option and press it.
3. Fill in relevant details and press Submit.
You can find the created Favro card's link inside the details of the crash. Or by going to the Favro board.
Favro card link in BugSplat crash details.
Favro card with the crash details
How to automate item/crash creation in Favro
In order for the crashes to be automatically created in Favro without manual push, you need to :
1. On your main BugSplat screen go to ⚙️ - Integrations.
2. Find the Favro integration and scroll down till you see the Auto-Create option.
3. Toggle on:
New Crashes if you would like to automate Favro card creation when a new crash appears in BugSplat.
New Groups lets you automate Favro card creation whenever a new crash group is generated. In the Group Threshold setting, you can define how many crashes must occur before a group is created.
For more details on the integration settings and other options please check official BugSplat documentation site.